BabbleandGoose

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for

We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance.Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that indicate your other item(s) were shipped separately.While we may not be able to guarantee your exact order is replaced due to potential stock issues, we&#x2019;ll resolve the situation as best we can!

What do I do if I receive the wrong item in my order?

UK orders are shipped by Royal Mail Tracked 48. We also offer express delivery for orders placed before 2:30pm Monday to Friday. Orders placed over the weekend or on a Bank Holiday will not be processed until the next working day. International order

UK orders are shipped by Royal Mail Tracked 48. We also offer express delivery for orders placed before 2:30pm Monday to Friday.&#xA0;Orders placed over the weekend or on a Bank Holiday will not be processed until the next working day.International orders will be sent via FedEx. Delivery times will vary depending on destination. Our shipping price includes overseas customs and clearance charges.You will be emailed a tracking number to track your order&#x2019;s progress.We will do all we can to get your orders to you as quickly as possible but as we use a third party carrier there may be occasions where something out of our control affects your delivery time.

Do you offer expedited shipping?

How long does delivery take?

Our return policy. Returns are accepted within 28 days of receipt, provided the items are unworn, unwashed, unmarked, undamaged, and in their original packaging. We are unable to refund shipping costs. Customers are responsible for the cost of return

Our return policy&#xA0;<ul id="isPasted"><li>Returns are accepted within 28 days of receipt, provided the items are unworn, unwashed, unmarked, undamaged, and in their original packaging.</li><li>We are unable to refund shipping costs.</li><li>Customers are responsible for the cost of return shipping unless otherwise stated on the platform.</li><li>Please retain your proof of postage, as Babble &amp; Goose cannot be responsible for lost or damaged returns.</li></ul>If you&apos;d like to start a return, please visit our Return Portal <a href="https://returnsportal.shop/babble-&amp;-goose" id="isPasted">Swap Returns</a>

What’s your return policy?

Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow up to 14 business days from the the return date for the refund to reflect in your account.

Once your return has been received and processed, you will be notified via email when the refund has been issued.Please allow up to 14&#xA0;business days from the the return date for the refund to reflect in your account.

When will I get my refund?

At Babble & Goose, we want you to love your purchase. If for any reason you are not completely satisfied with your order, we’ve made returns and exchanges easy and transparent. We only offer UK exchanges. For international customers, we have just mad

<h3 id="how-returns--exchanges-work">How Returns &amp; Exchanges Work</h3>At Babble &amp; Goose, we want you to love your purchase. If for any reason you are not completely satisfied with your order, we&#x2019;ve made returns and exchanges easy and transparent. We only offer UK exchanges. For international customers, we have just made returns even easier.For all new (non pre-loved) items: Babble &amp; Goose now manages all returns and exchanges (except pre-loved) exclusively through our account.&#xA0;<ul><li><a href="https://returnsportal.shop/babble-&amp;-goose" style=" text-decoration: inherit;">Initiate your return or exchange</a> by visiting our Returns &amp; Exchanges Portal and follow the instructions.</li><li>Returns are accepted within 28 days of receipt, provided the items are unworn, unwashed, unmarked, undamaged, and in their original packaging.</li><li>We are unable to refund shipping costs.</li><li>Customers are responsible for the cost of return shipping unless otherwise stated on the platform.</li><li>Please retain your proof of postage, as Babble &amp; Goose cannot be responsible for lost or damaged returns.</li></ul>Pre-Loved Returns For pre-loved (secondhand) items, please do not&#xA0;use the returns portal. Contact us directly at katie@babbleandgoose.co.uk to arrange your return or discuss any concerns about your pre-loved purchase.

How do I make a return?

Once your order has been placed and processed, you will be emailed a tracking number to track your order’s progress. Tracking information may not be immediately available after your order is placed. It can take a couple of days for the number to beco

Once your order has been placed and processed, you will be emailed a tracking number to track your order&#x2019;s progress.Tracking information may not be immediately available after your order is placed. It can take a couple of days for the number to become active in our system. If you don&apos;t see any updates right away, please be patient and check back later.After placing your order, you can click the tracking number link in the email or track your order on our website here [link to Order Management: Track Order].